Frequently Asked Questions

• What products do you offer?

  We specialise in premium wellness products, including saunas, ice baths, and drying robes. For detailed information, please visit each product page or contact us through our Contact Us page.

• Do you deliver nationwide?

  Yes, we deliver to Mainland UK. Unfortunately, we do not currently deliver to Northern Ireland or hard-to-reach areas in Scotland.

• How long does delivery take?

  Delivery times vary based on the product and your location. You can find specific delivery information on the individual product pages which will include estimated lead times.

• Are your products easy to maintain?

  Yes! We provide detailed instructions with each product, and our saunas, ice baths, and robes are designed with low-maintenance features. For product-specific maintenance details, please visit the relevant product page.

• What payment methods do you accept?

  We accept all major credit and debit cards, except American Express. Unfortunately, we do not offer finance options at this time.

• Do your products come with a warranty?

  Yes, all of our products come with a warranty, though the duration varies by product. Warranty documents are available on our website and are sent to customers upon purchase.

  You can find all of our warranty documents here.

• Do you offer installation services?

  Yes, we provide professional installation for saunas and ice baths. For installation requirements, including base preparations, please contact us directly for more information.

• Are your saunas and ice baths suitable for commercial use?

  Absolutely. Many of our products are designed for both residential and commercial use. If you have specific requirements for your business, please reach out to us via our Contact Us page.

• What makes EIRA Therapy different from other wellness brands?

  We design our products in-house to ensure superior quality and affordability. Our products offer the luxury and performance of high-end brands without the hefty price tag. Learn more on our About Us page.